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Last updated: September 2026
TOTE SER Capital recognizes the importance of protecting personal data and is committed to ensuring privacy, security, and transparency in the handling of the information entrusted to it.
This Privacy Policy explains how the personal data of users of the website www.toteser.com, as well as that of clients, investors, owners, partners, suppliers, and other individuals who contact or establish a professional relationship with TOTE SER Capital, is collected, used, stored, and protected.
The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of April 27, 2016 – the General Data Protection Regulation (GDPR) – Law No. 58/2019 of August 8, and other applicable national and European legislation.
The entity responsible for processing the personal data collected through this website is:
For any questions regarding privacy, the protection of personal data, or the exercise of your rights, please contact us at geral@toteser.com
TOTE SER Capital may collect different categories of personal data depending on the interaction with each user.
The following, among others, may be processed:
TOTE SER Capital seeks to limit the collection of personal data to what is appropriate, relevant, and necessary for each purpose.
Personal data may be collected:
Whenever data is not obtained directly from the data subject, it will be processed in accordance with applicable legal requirements.
Data submitted via contact forms, email, telephone, or other channels may be used to:
The processing may be based on the performance of pre-contractual measures at the data subject's request or on TOTE SER Capital's legitimate interest in responding to communications addressed to it.
When a property owner submits a property or asset to TOTE SER Capital, the information provided may be used to:
Information will only be disclosed to third parties when there is an appropriate basis for doing so and to the extent necessary to analyze or carry out the transaction.
Data regarding investors and potential investors may be processed for the following purposes:
The processing may be based on the performance of pre-contractual measures, a contractual relationship, consent when required, or TOTE SER Capital's legitimate interest in managing professional and institutional relationships.
When a contractual relationship is established, the data necessary for:
In these cases, the processing is based on the performance of the contract and compliance with applicable legal obligations.
Certain data may be processed and retained when necessary to comply with legal, tax, accounting, regulatory, or other obligations applicable to the business activity.
Where applicable to the nature of a specific real estate transaction, there may also be specific obligations regarding identification, due diligence, record-keeping, and retention of information related to the prevention of money laundering and terrorist financing.
If you subscribe to the newsletter or authorize the sending of commercial communications, TOTE SER Capital may use your name and email address to send:
When processing is based on consent, consent may be withdrawn at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.
Each marketing communication will provide, where applicable, a mechanism to unsubscribe.
Technical data related to the use of www.toteser.com may be processed for the following purposes:
The processing may be based on TOTE SER Capital's legitimate interest in protecting and ensuring the operation of its digital systems
Subject to consent, when legally required, analytics tools may be used to understand website usage and obtain statistical information regarding:
This information is used to evaluate and improve the performance, content, and user experience of www.toteser.com.
The website www.toteser.com may use cookies and similar technologies.
Some cookies are strictly necessary to ensure the website's functionality and security. Others may be used for analytical, statistical, functional, or marketing purposes.
Where required by law, non-essential cookies will only be used after obtaining the user's consent.
You may accept, reject, or manage your cookie preferences using the tool provided on the website.
For more detailed information about the cookies used, their duration, providers, and purposes, please refer to TOTE SER Capital's Cookie Policy.
Personal data may be disclosed to third parties whenever necessary and there is an appropriate legal basis for doing so.
Depending on the nature of the relationship or transaction, these third parties may include:
When third parties act as subcontractors for TOTE SER Capital, measures are taken to ensure that data is processed only in accordance with the instructions received and the obligations set forth in data protection laws.
TOTE SER Capital does not market or sell personal data to third parties.
Some technology providers used by TOTE SER Capital may be located outside the European Economic Area or process information there.
Whenever data is transferred to third countries, TOTE SER Capital will seek to ensure that a legally valid mechanism is in place for such transfers, namely:
When necessary, additional measures may be implemented to ensure an adequate level of data protection.
Personal data will be retained for as long as necessary to fulfill the purpose for which it was collected.
Retention periods may vary depending on the nature of the relationship and applicable legal obligations.
Specifically:
When the data is no longer needed, it will be deleted or anonymized, unless its retention is still required by law or is necessary for the assertion, exercise, or defense of rights in legal proceedings.
TOTE SER Capital implements appropriate technical and organizational measures to protect personal data against:
Access to data is limited to individuals and entities that need it to perform their respective duties.
Despite the measures taken, no electronic transmission or storage system can guarantee absolute security.
Under applicable law, the data subject may exercise the following rights, depending on the circumstances:
The exercise of certain rights may be subject to limitations established by law, particularly when the retention of data is necessary to comply with a legal obligation.
To exercise any of these rights, please contact:
TOTE SER Capital may request additional information to verify the applicant's identity when necessary to prevent the disclosure of personal data to unauthorized persons.
If you believe that your personal data has been processed in violation of applicable law, you may file a complaint with the competent supervisory authority. In Portugal:
The exercise of this right does not preclude the possibility of resorting to other administrative or judicial remedies provided for by law.
The TOTE SER Capital website may contain links, embedded content, or features provided by third-party websites and services.
These services may process personal data in accordance with their respective privacy policies.
TOTE SER Capital does not control the privacy practices of external entities; therefore, we recommend that you review their respective policies before using these services.
This Privacy Policy may be amended or updated as necessary, particularly because of:
The most recent version will always be available at www.toteser.com, along with the respective update date.
For any questions regarding this Privacy Policy or the processing of your personal data: